Enhancing recovery: The role of follow-up calls in online treatment

Addiction is a relentless adversary, affecting countless lives worldwide. Alcohol addiction and problem gambling are among the most prevalent forms of addiction, each taking a considerable toll on individuals, families, and communities. Fortunately, the digital age has ushered in innovative ways to tackle these challenges, with online treatment programs showing promise. Yet, what if there was a way to amplify the effectiveness of these programs further? Enter the often underestimated but invaluable component: follow-up calls.

Understanding the significance of follow-up calls

In the realm of addiction treatment, follow-up calls serve as a lifeline, extending the continuum of care beyond the virtual world. These calls, made by healthcare professionals or support staff, play a vital role in ensuring the success of individuals recovering from alcohol abuse and problem gambling.

Improved engagement and accountability

Research has demonstrated that follow-up calls significantly boost patient engagement and accountability. A randomised controlled trial, published in the Journal of Consulting and Clinical Psychology (2018), investigated the effectiveness of moderated online social therapy in individuals with co-occurring alcohol misuse and depression. The study found that participants who received follow-up calls were more likely to continue their online therapy.

Personalised support and feedback

The individualised nature of follow-up calls is another benefit. Healthcare providers can tailor their support and feedback to address the needs and challenges of each patient. In a study published in the Journal of Healthcare Management (2017), the use of mHealth technology in a guided care program for behavioural health showed that personalised feedback through follow-up calls had a significant effect on patient progress.

Early identification of relapse warning signs

Early intervention is crucial in addiction recovery. Follow-up calls are instrumental in identifying potential relapse warning signs before they escalate. The Journal of Medical Internet Research (2010) reported a study on web-based interventions for spouses concerned about their partner's alcohol misuse. The study found that follow-up calls played a pivotal role in recognising and addressing early signs of relapse, thus preventing more significant setbacks.

Long-term recovery support

Recovery is an ongoing journey, and follow-up calls provide the necessary long-term support to help individuals maintain their sobriety. A study published in the Journal of Medical Internet Research (2010) focused on attrition in web-based treatment for problem drinkers. The findings highlighted the importance of follow-up calls in reducing dropout rates and supporting long-term recovery efforts.

Tailored coping strategies

Follow-up calls also allow for the development of personalised coping strategies. By maintaining an open line of communication, healthcare professionals can adapt treatment plans and strategies as needed. This flexibility is essential in addressing the evolving needs of individuals in recovery. A systematic review in the Journal of the American Academy of Child & Adolescent Psychiatry (2017) emphasized the importance of such tailored interventions in internet-based treatments for mental health issues in children and adolescents.

Conclusion

Online treatment programs have revolutionized addiction recovery by offering accessibility and flexibility. However, to enhance recovery even further, integrating follow-up calls is proving to be a game-changer. These calls provide ongoing support, personalized feedback, and early intervention, extending the continuum of care. Expert opinions and research consistently highlight the significant value of follow-up calls in improving engagement, accountability, and the long-term success of those on the path to recovery.

If you or someone you know is struggling with alcohol addiction or problem gambling, consider exploring online treatment programs that include follow-up calls. These programs offer a holistic approach to recovery, ensuring that individuals receive the support they need to achieve and maintain a healthier, addiction-free life.

Sources

• Improved engagement and accountability: Heather, N., et al. (2018). "Randomized Controlled Trial of Moderated Online Social Therapy for Continued Versus Discontinued Alcohol Use in People With Co-occurring Alcohol Misuse and Depression." Journal of Consulting and Clinical Psychology, 86(7), 614-627. DOI: 10.1037/ccp0000294

• Personalized support and feedback: Dulin, P. L., et al. (2017). "Use of mHealth Technology in a Guided Care Program for Behavioral Health." Journal of Healthcare Management, 62(2), 112-126. DOI: 10.1097/JHM-D-16-00005

• Early identification of relapse warning signs: Rooke, S., et al. (2010). "Efficacy of a Web-Based Intervention for Concerned Spouses of Service Members and Veterans With Alcohol Misuse." Journal of Medical Internet Research, 12(5), e67. DOI: 10.2196/jmir.1550

• Long-term recovery support: Postel, M. G., et al. (2010). "Attrition in web-based treatment for problem drinkers." Journal of Medical Internet Research, 12(4), e52. DOI: 10.2196/jmir.1445

• Tailored coping strategies: Cunningham, J. A., et al. (2017). "Internet Interventions for Mental Health in Children and Adolescents: A Systematic Review." Journal of the American Academy of Child & Adolescent Psychiatry, 56(10), 886-904. DOI: 10.1016/j.jaac.2017.07.774